I sold a pre-order for one of my copies of The Messenger from special reserve games about 3 weeks before I recived the game. The sale was through ebay's international shipping program to Germany.
The guy contacted me the same day I shipped and asked if he could cancel the order. After going back and forth for longer than I should have I said no, and he submitted a claim to ebay for a defective product. I spoke to ebay, after a couple days they found the claim in my favor.
Next, the buyer received the game and put in a defective product claim with paypal claiming the disc was loose and the box was damaged in transit, and would not submit photos. Ebay's international shipping would have been responsible for any damage to the game after they shipped it and again they found the case in my favor.
Next, the guy filed a claim with his credit card company saying that it was a fraudulent purchase because somebody else used his credit card. They found in my favor as of yesterday.
So after all is said and done, I spent hours dealing with this over several weeks; what a headache. And all this so I could get my copy of The Messenger for free.
This definetly was a loss for me even if I didn't lose any money. And it make me wonder if it's a waste of time in general.
On the other side of it, maybe it was just my turn, I don't sell a lot of games, but I have never had some one request a return, and have never had a negative response to a sale that I made. Rant over.