phart010 1,628 Member · Posted October 23, 2020 Share Posted October 23, 2020 (edited) I just signed up for a promotional deal for Spectrum internet: $44.99 per month for 24 months. When I was with a previous service provider, they used to tell you the date when your promotional price would expire right on the bill. Well my first Spectrum bill came in and it doesn’t say anything about how long the promo pricing is good for, so I decided to call them just to verify. The lady I spoke with got very defensive when I asked about the term of my promotion. She said the promotional price is $44.99 for the first 12 months and then the discount decreases after that... so I asked what the second year pricing is and she said they will not know until 4 month before the new rate takes effect. I became a bit more assertive to get answers and she said she thinks it will probably go to something around $59.99 which Im assuming is just normal non-promotional pricing levels. They don’t do contracts, you can cancel at any time... so why not just advertise the promotion as 12 month pricing? Why do companies find it necessary to lie to us? I would have been perfectly fine signing up for 12 months at that rate, but the fact they tried bait me in with 24 months and then come to find out it’s actually only 12 months just leaves me feeling disgusted with Spectrum. I am disappointed with Spectrum for being a dishonest company. Edited October 23, 2020 by phart010 1 Link to comment Share on other sites More sharing options...
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