same , I have had about 10-15 returns the last couple months. About half didnt bother returning after me buying the label. Typically, if they are an asshole, I will eat an extra 3 dollars to make them ship it back. They usually dont because you know they are lying. Just had another one of those on friday. Said the mcdonalds toy they didnt even need to open the package, could tell it was busted into a million pieces. Then tells me this is the 3rd one theyve tried to buy thats arrived broken. Just give me a break. I make those people return the 5-7 dollar item on principle
Free Returns for the 10 percent off just sucks. Returns have already eaten the whole savings. If it didnt affect your search results Id get out of free returns. Its bullshit. The company they propped up saying it was the industry standard as why we had to do it, no longer even offers it because its not feasible.