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WaverBoy

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About WaverBoy

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    Level 2 - Goomba
  • Birthday 10/05/1968

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    Seattle, WA

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  1. I’m dying to play this game — the thirty seconds or so that I get to play (a minute if I’m lucky) is awesome, and it’s getting rave reviews from the community. But I’ve gotten nothing but crickets from LRG after my last response from three days ago on my open customer service ticket on my glitchy Mall Brawl cart. And with carts glitching on OG NES consoles as well as the AVS, who knows how many are bad? And I’m guessing they wouldn’t do a second production run, as that would be expensive. The chances of me getting a working replacement cart aren’t looking too good at the moment, I daresay. And LRG has already said they won’t release the ROM for download purchase, so I wouldn’t be able to use my PowerPak as a workaround (in the case that the ROM itself is ok and it’s the physical carts themselves that are causing the glitches — who knows at this point). I just wanna play this goddamned game. It looks like one of the best games ever made for the system, period, OG or homebrew.
  2. Thank you for sharing that. I really hope that they’ll give us AVS users replacements as well as you NES users
  3. I really, really appreciate that sir (And it’s really nice to see another Scarface fan here, I always do that too )
  4. My latest response to Sarah re: my issue with the NES Mall Brawl cart, after some much needed pausing and reflecting: Good morning Sarah, I have been informed by others in the homebrew community that your company has unfortunately been the victim of scalpers trying to scam extra copies of games in the past to make a fast resale buck. I‘m very sorry to hear about that, and I swear, I’m not trying to scam an extra copy of the cart for scalping purposes—I will absolutely send back the cart I received in exchange for a replacement cart that has been tested on an AVS to make sure it works—I don’t mean to come across as a whiny entitled jerk and am profoundly sorry if I did — it’s just that another customer that’s having the same exact issue as me was already promised a replacement cart by a company CS rep and was told by that rep that the game was tested on an AVS and should work, hence the replacement, and then, after providing you with that information along with the ticket number for your reference, to immediately hear back from you that regardless of that, there’s nothing you can do for me unless I replicate the problem on original hardware, and you’ll talk to the other rep about the issue, presumably to make sure the other fellow doesn’t get his replacement either...well I’m sure you can see how that might come across to me. I’m more than happy to provide you with video evidence of the glitch on my AVS and have attached a video of the glitch to this message, and as I said above I’m absolutely willing to ship the cart back to you if I can get a replacement that works. I’ll even pay for the shipping if need be. I remain hopeful that we can get this resolved satisfactorily. Sincerely, Jeffrey Nelson
  5. Thank you for sharing your experience. This exact thing happened to me as well, in the rare instance I could get past the initial glitch. I’m starting to get a sinking feeling that the carts are all like that (and that those who haven’t seen glitches yet on their AVS have just been lucky so far) and that AVS-exclusive owners will be SOL because obviously a redo of the cart run wouldn’t be practical or feasible and I doubt there will ever be another run of this special game — but I will continue to hold out hope until the bitter end This is a fantastic game by all accounts and by the impression I get from being able to play even just a little.
  6. My latest response to Sarah, after some much needed pausing and reflecting: Good morning Sarah, I have been informed by others in the homebrew community that your company has unfortunately been the victim of scalpers trying to scam extra copies of games in the past to make a fast resale buck. I‘m very sorry to hear about that, and I swear, I’m not trying to scam an extra copy of the cart for scalping purposes—I will absolutely send back the cart I received in exchange for a replacement cart that has been tested on an AVS to make sure it works—I don’t mean to come across as a whiny entitled jerk and am profoundly sorry if I did — it’s just that another customer that’s having the same exact issue as me was already promised a replacement cart by a company CS rep and was told by that rep that the game was tested on an AVS and should work, hence the replacement, and then, after providing you with that information along with the ticket number for your reference, to immediately hear back from you that regardless of that, there’s nothing you can do for me unless I replicate the problem on original hardware, and you’ll talk to the other rep about the issue, presumably to make sure the other fellow doesn’t get his replacement either...well I’m sure you can see how that might come across to me. I’m more than happy to provide you with video evidence of the glitch on my AVS and have attached a video of the glitch to this message, and as I said above I’m absolutely willing to ship the cart back to you if I can get a replacement that works. I’ll even pay for the shipping if need be. I remain hopeful that we can get this resolved satisfactorily. Sincerely, Jeffrey Nelson
  7. Please understand that my responses to the CS rep didn’t contain the words “yeah that’s not happening” or other such heavily attitude-laden phrases — I was trying to be polite but firm in my responses, as I used lots of “please” and threw in “please help me and I’ll extol the customer service of LRG all over the place” etc. etc. — I get that they’re not a huge company, and I also get that they obviously didn’t have a coordinated response ready, but the rep just instantly knocked down what I was saying, and then continued to do so after I had told her that another CS rep had told another customer that it would be no problem, it was tested on an AVS and should work so they’d put him on the list for a replacement. Instead of (apparently) just automatically assuming I was trying to scam a cart, at the very least she could have said something like, “Oh, I see, well let me look into this and see what I can do and I’ll get back to you”, which would have worked wonders. Instead, it’s effectively “Still, no dice, and I’ll be happy to talk to the other rep about that and make sure the other guy doesn’t get his either”. Again, customer service 101. It’s just not my fault that a different company rep assured another customer with the exact same issue as me that they’d get a replacement cart because it was tested on an AVS and should work; I really don’t think I was being over-the-top unreasonable in my responses considering her responses after I told her about the other customer being put on a replacement cart list due to the exact same issue I was having and could I please be put on the same list, an entirely reasonable request. I really wasn’t trying to be an asshole, as much as it apparently might seem like it; I was just trying to be insistent. You are absolutely right however, I should have followed up “I no longer have original hardware” with “but here’s a video example of what it’s doing on my AVS”. It’s just that she tried to shut me down so quickly because of the AVS factor that I didn’t think it would be worth it. I wasn’t expecting to be a suspected scammer/scalper by default. I do thank you profusely for your kind offer of help if they decide against sending me a replacement, as well as the tone of your reply to me here; both are most appreciated.
  8. Thank you for understanding my point sir; that’s it precisely. Here’s hoping it gets sorted satisfactorily for both of us.
  9. I really hope they still give you your replacement despite what my CS rep said — after all, it was promised to you by a CS rep, and if they do it for you, then they can jolly well do it for me, eh what? Fingers crossed...
  10. I might be depending on how this turns out — if I do you’ve got first dibs
  11. I bought the standard edition because that was the only one available at the time I bought it. Did they really use two different boards? One that works (or should work) fine on an AVS and another that’s gimped? That makes no sense to me at all...?
  12. I don’t agree at all that my direct responses to her were impolite or entitled. Firm, yes, and rightfully so considering that I was being treated differently than another customer who was told they’d get a replacement because the game was tested on an AVS and it should work on it, and after I politely but firmly informed her of that and gave her the ticket number reference, she immediately said too bad and she’d be happy to effectively shut down the replacement cart for the other fellow too while she was at it. Firm, assertive, but not impolite or entitled IMO except that I’m definitely entitled to a working cart for my $50+. My venting here is a bit less measured, granted. I don’t enjoy wasting $50+ when I would have zero reason to think that this cart wouldn’t work on an AVS. We’ll have to agree to disagree on this one. If there’s a debacle, it’s their doing, not mine; perhaps instead of thinking twice about making homebrews in future, they can think about how they can improve their customer service.
  13. I just got a pair of these babies in today, and put one of them through its paces on my AVS. Now, the fatal flaw of the previous Bluetooth model was the garbage D-pad, so I tested it on my D-pad litmus test games Bomberman 2 and Ms. Pac-Man. The D-pad passed with beyond flying colors, in fact it actually managed to do really well with Ms. Pac-Man, VERY responsive and accurate, so much so that I almost didn’t wish I using a proper arcade joystick instead, which of course I always do when I’m playing Pac-Man games on home systems; needless to say I did not remotely expect that! This D-pad is the absolute best I’ve ever used on an NES controller, combining the accuracy of the micro-switched AVS controller D-pad with the more comfortable feel of the membraned OEM NES controller D-pad. And, the little Home button on this controller is pre-mapped to Down+Select, so you can set your AVS or Nt Mini to go back to its main menu when that combo is pressed and then you’re set. So handy! My only minor quibble is that it’s a shade too true to the OEM brick aesthetic, because the brick is still not that comfortable to hold for extended periods of time; my ideal controller would be the (IMO) superior, more ergonomic outer design of the AVS controller and the more comfortable D-pad and buttons of the N30 controller. But since that isn’t possible, I would highly HIGHLY recommend the N30, one of the two best wireless NES controllers you can get, and less than half the price of the AVS controller. I also highly recommend the other best one, the AVS controller, if you want a much more comfortable fit for your hand and don’t mind shelling out the extra dosh. Personally, I’m glad I have two of each. 8BitDo has achieved what I never dreamed possible: wireless lag-free controllers for the Big Three classic video game consoles that are not only nostalgic, beautiful and extremely well-made, but they’re also at least as responsive and accurate as each system’s OEM controller and even >moreso< in some cases. Great job, 8BitDo. (And now do Atari, Saturn and Dreamcast!)
  14. I think you’re missing the point. I have zero issue with proving the game doesn’t work on my AVS, because I can easily do that.
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