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So true.  There once was a time where you could get a "long time customer" discount.  I remember the last time I worked something out in that way was with AT&T when they were also Cingular.  I think I got a 10% discount or something.  Regardless, this bass-ackwards experience is so true.  I can't count how many time I hoped ISPs especially when I was in Charlotte because you could get an exceptional deal with "someone else" for being a new customer every 1-2 years.

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Yeah, there's so much churn nowadays that the companies settled into just throwing out incentives solely to sign up new customers, many of whom were probably customers who left a few years ago and are now returning to get a deal. They're barely aware of customers who stay with them because their quarterlies are based on new signups.

I can't stand being on that treadmill. It's exhausting. Plus the price spike once the incentives wear out is a bit of a pocket book shock.

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