I get where you're coming from but this is a logical falacy. By that definition, everyone should always trust family because they're family, and many of us have experiences when that trust didn't pan out. Noone on TV being interviewed about some criminal act ever said "oh yeah, I totally knew they were shady, even though we hung out all the time." It's always a surprise.
I'm not saying Wata is suspicious, but actions speak louder than words. They were part of this "community" when it came time to announce and advertise, but over the last year when orders weren't being met, communication was starved and many on NA were asking for any form of acknowlegement, where were they? Maybe if you were lucky, someone would quote something off a FB post if at all.
TLDR: It doesnt matter if you can vouch for someone as a good person to talk to, when it comes to business and the exchage of money and services, you have to walk the walk too.