Canceling eBay bids - Not working!

[Tyree_Cooper | 907]

So I need to cancel someone's bid because he didn't read the description and I can't ship to his place.

So I go to "Bid History" > "Cancel Bids", I select the auction, then cancel a specific auction, and I'm presented with 3 options:

- The buyer contacted me to cancel bid --> using this goes to the enter password page and loops forever

- I can't verify the buyer's identity --> same as above

- Other --> This makes a text input box appears at the bottom, except that it doesn't work.

 

I tried all the options several times, on Mac, Windows, different browsers.

Anyone had to cancel bids recently and managed to do it successfully?

 

Edited January 21, 2021 by Tyree_Cooper

[a3quit4s | 4,448]

End the auction. Realist with updated shipping locations.