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Wolfman

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Posts posted by Wolfman

  1. 4 hours ago, RoyalT said:

    After months, I have finally received my games back from Wata!  I won't jump on Wata for their inability to meet their service time standards, that's been done to death. 

    What I am going to jump on them for though is for failing to adopt some basic well-established customer service standards.  I have yet to call Wata and have them answer their phone.  They also are VERY delayed in replying to emails and when they do, you get scripted responses. 

    I had pictures of these loaded to my wata portal before they ever shipped them out and I pointed out to them that something was wrong via email.  Wata had, despite " handling my games exactly like they handle their own games..", placed my CIB Phantasy Star in the case dedicated to my sealed Phantasy Star.  They are entirely different releases of the game too, with enough to distinguish them from one another that this is inexplicable and unacceptable.

    So, the long story short - After months of having these games in their possession, they've screwed up and had every chance to correct it, but were too inept to answer their phone or reply to their emails.  Even if they got the email late, after shipping, they could have reached out to FedEx to have the shipment intercepted and sent back to them.

    Let's take the glass half full approach though.  I find myself now on the bleeding edge of the speculation video game investment market.  I am in possession of what I feel will become a highly coveted Wata Error, Sealed (CIB), 9.8 A+ Phantasy Star.  I wish my Sealed (CIB) 9.2, Wata Error Phantasy Star graded higher, but beggars can't be choosers right? 

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    WATA Joke!  Curious to see what (if anything) they will do to resolve this screw up.  Absolutely diminishes the reputation they've so adamantly strived to build.  A blatent screw up like this could happen sure, especially hearing how back logged they seem to be, but the fact that they had every opportunity to fix this before it went public goes to show their lack of customer service focus.  Count me out.

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