NesMario85

I emailed them the quote from the post office 5 days ago and have not gotten a response. There is no way I am sending this back without getting a replacement first.

It was shipped by deutsche post standard, I don't think I can do a claim. I paid for it back when pre orders went live back in April.

They responded today and want me to send it back first and say they will reimburse me for shipping. Not sure I want to do this since the shipping will be around $50 priority mail international.

But it seems like I have no other choice.

I need to vent about the issue I have with Strictly Limited Games. I had per-ordered Ulltracore Collector's Edition for the Switch, and I had received it almost two weeks ago badly damaged.

I emailed their support immediately and received a response acknowledging the issue, but have received no response since then and I have sent several emails. I can't even file a claim with Paypal since it is way over the time frame. How can they ignore an issue like this?