That is what's frustrating. How can they offer these tiers where customers pay more money but then they can't hit estimates? There is no way someone should pay $125 for a warp zone then is waiting 6 plus months that is a joke. Wata is offering tiers of services they cannot meet or even reasonably meet and that is what I think is BS.
Stopping taking submission and figure out how to run a business without a majority of your customer base getting frustrated by incompetence. Not to mention potential customers being turned off by the many issues current customer have and continue to experience.