Im so sorry about the technical issues you had. We are working very hard to fix them This was only the second auction on a brand new platform and as we scale up the auction size from that last one there were some issues that we did not see coming. But we are working round the clock to address them.
As far as your item reach out to info@goldinauctions.com if you have not. It should have reset to the price it was at before the second extended period regardless.
I beg to differ. I care very much about this job and the people who work with me. These issues made me sick to my stomach. I want to bing the best product and experience possible. No one at goldin feels good about the issues we have had. But we are going to improve with every auction and do our best. If you think we're just here to get rich your gravely mistaken. Both Jared and I love this space and this hobby and these people.
Also I apologize for not checking the forum sooner. I flew out directly after the show for C2E2 Chicago and the convention center has zero service.