Calan87 | 45 Posted July 7, 2020 Share Posted July 7, 2020 Hey guys, looking to see if any of you have sent anything in to be graded recently. I know WATA got caught up on orders but have heard from a few that since this Covid ordeal, they have gotten pretty far behind again. Was just wondering (if late) how late has your recent orders been or have they been on time? Thanks. Link to comment Share on other sites More sharing options...
a3quit4s | 4,092 Posted July 7, 2020 Share Posted July 7, 2020 No personal experience but the higher level tiers still have asterisks staying the times are estimates. The standard tier says 180 days! Someone posted here not that long ago that they had paid but they never received the where to ship to email. 1 Link to comment Share on other sites More sharing options...
jonebone | 1,307 Posted July 7, 2020 Share Posted July 7, 2020 They're on time these days, but must remember business days not calendar days. So the 30 day tier is more like 6 weeks than 4. 1 Link to comment Share on other sites More sharing options...
Fingerpaintx | 3 Posted July 10, 2020 Share Posted July 10, 2020 I sent a game in on speed run timing which they received on 7/2 and it's graded and on its way back. Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted July 10, 2020 Author Share Posted July 10, 2020 4 minutes ago, Fingerpaintx said: I sent a game in on speed run timing which they received on 7/2 and it's graded and on its way back. Yea they turned that option off for some reason Link to comment Share on other sites More sharing options...
3rdStrongestMole | 430 Posted July 15, 2020 Share Posted July 15, 2020 I don't know if people watch the little 4 icon progression thing like I do on the website (waiting/opened/grading/something else?), but I was wondering if anyone knew expected times from the "grading" category. Seeing as how things are behind, I'm assuming the answer will be no, but even getting estimates based on what people have already experienced might be helpful. 1 Link to comment Share on other sites More sharing options...
Mijael | 347 Posted July 17, 2020 Share Posted July 17, 2020 On 7/7/2020 at 3:06 PM, a3quit4s said: No personal experience but the higher level tiers still have asterisks staying the times are estimates. The standard tier says 180 days! Someone posted here not that long ago that they had paid but they never received the where to ship to email. It was me. They finally contacted me . It appears they had a bug in the system but i finally was able to ship. My new order was placed june 18 i paid for Turbo. It still in "scanning" status Link to comment Share on other sites More sharing options...
a3quit4s | 4,092 Posted July 17, 2020 Share Posted July 17, 2020 (edited) 1 hour ago, Mijael said: It was me. They finally contacted me . It appears they had a bug in the system but i finally was able to ship. My new order was placed june 18 i paid for Turbo. It still in "scanning" status Is that still within their SLA or are they behind? Was the turbo service an extra up charge? edit: a better way to word that question - is turbo an expedited service? Edited July 17, 2020 by a3quit4s Link to comment Share on other sites More sharing options...
Mijael | 347 Posted July 18, 2020 Share Posted July 18, 2020 (edited) 17 hours ago, a3quit4s said: Is that still within their SLA or are they behind? Was the turbo service an extra up charge? edit: a better way to word that question - is turbo an expedited service? Turbo is like a stardard time . 30 business days they say . I paid $75 for each CIB game Edited July 18, 2020 by Mijael 1 Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted July 19, 2020 Author Share Posted July 19, 2020 12 hours ago, Mijael said: Turbo . I paid $75 for each CIB game You paid 75/game for turbo?? Link to comment Share on other sites More sharing options...
Arkturus | 18 Posted July 22, 2020 Share Posted July 22, 2020 I just warp zoned an smb 2 and once they received it, the next day they graded it, following day shipped it. So they were on it but that was a warp. Link to comment Share on other sites More sharing options...
Arkturus | 18 Posted July 22, 2020 Share Posted July 22, 2020 My buddy is about to 10 day a bunch of nes so I will report back on speed after done. Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted July 23, 2020 Author Share Posted July 23, 2020 (edited) I sent a bunch of games turbo on friday 7-17, they received and scanned them in on monday 7-20. Now the wait begins Edit: I forgot to add I got an email from them yesterday 7-22..... So theres that Dear Wata Subscribers...We are currently integrating a series of new systems and stations into our process in order to better serve your needs moving forward and improve the process for all of our customers. As such, we may not be able to honor the guaranteed / posted turnaround times during this transition. Turnarounds will be completed based on priority as orders will continue to be processed and completed respective to their submission tier. Please bear with us while we make these necessary improvements. As always, we thank you for your patronage and patience while we expand so that we can support you better. Sincerely, The Wata Team Edited July 23, 2020 by Calan87 Link to comment Share on other sites More sharing options...
jonebone | 1,307 Posted July 23, 2020 Share Posted July 23, 2020 I've been sending in some stuff every couple weeks or so and they've been on time or darn close if counting business days. 1 Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted July 23, 2020 Author Share Posted July 23, 2020 4 minutes ago, jonebone said: I've been sending in some stuff every couple weeks or so and they've been on time or darn close if counting business days. Thats good to know Jone. Thanks man! Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted August 12, 2020 Author Share Posted August 12, 2020 (edited) On 7/23/2020 at 6:01 AM, Calan87 said: I sent a bunch of games turbo on friday 7-17, they received and scanned them in on monday 7-20. Now the wait begins Edit: I forgot to add I got an email from them yesterday 7-22..... So theres that Dear Wata Subscribers...We are currently integrating a series of new systems and stations into our process in order to better serve your needs moving forward and improve the process for all of our customers. As such, we may not be able to honor the guaranteed / posted turnaround times during this transition. Turnarounds will be completed based on priority as orders will continue to be processed and completed respective to their submission tier. Please bear with us while we make these necessary improvements. As always, we thank you for your patronage and patience while we expand so that we can support you better. Sincerely, The Wata Team Edit: today (8-12) pre grading photos have been uploaded. Keeping this up to date for anyone wondering if they’re behind. Edited August 31, 2020 by Calan87 Link to comment Share on other sites More sharing options...
Calan87 | 45 Posted August 31, 2020 Author Share Posted August 31, 2020 On 8/12/2020 at 6:02 PM, Calan87 said: Edit: today (8-12) pre grading photos have been uploaded. Keeping this up to date for anyone wondering if they’re behind. Update Edit: today (8-31) Order shows complete. Had not received tracking info yet. Link to comment Share on other sites More sharing options...
3rdStrongestMole | 430 Posted August 31, 2020 Share Posted August 31, 2020 2 hours ago, Calan87 said: Update Edit: today (8-31) Order shows complete. Had not received tracking info yet. I just got mine showing complete yesterday and I submitted on 7/1 and I believe I selected turbo. No tracking either Link to comment Share on other sites More sharing options...
3rdStrongestMole | 430 Posted September 10, 2020 Share Posted September 10, 2020 So getting a notification that a FedEx label was created means nothing, because apparently they drop these off in bulk to FedEx (I'm guessing). I was supposed to get mine today, but the tracking was wrong because I'm assuming FedEx doesn't do pick up there 1 Link to comment Share on other sites More sharing options...
RH | 4,895 Posted December 22, 2020 Share Posted December 22, 2020 Well, hopefully this is a good report. I shipped out my very first game for grading around 12/4 or 12/5. They've received it and it's in "Grading" status. @3rdStrongestMole Has asked the same question I have now, how long might it sit in the Grading status before it's finished and shipped? I say this might be good news because if that typically takes a week or two at that point in the process, then I have been rather lucky. I used the bottom-tier turn around time because I'm in no rush to get this thing fast. However, I was surprised to see it was in the "Grading" phase. That, or is this the status it sits in while it's on the shelf in inventory, waiting to be picked up in the queue. Oh well, if that's the case, then I might be waiting another 3-4 months. I am fine with that, but I'm hoping their back log might be emptying a bit considering that all mail seems to be going super-slow now for they past 2 months. Maybe that means there's been a slow down in games to grade and they are catching up? Anyone have any thoughts or experience to contribute on this? This is new territory for me. Link to comment Share on other sites More sharing options...
acidjaguar | 258 Posted December 22, 2020 Share Posted December 22, 2020 @RH If you chose select, you're looking at 6 months + likely on turnaround time. They may have scanned it in accidentally. Turbo is taking about 60 business days with maybe a few extra days for finalization and shipping. Speed runs are pretty on point for 15 business days with maybe one or two extra days to get into a FedEx truck and on its way I've found the last few. Warp Zone, I'm sure they are always on top of given the high dollar amount. I personally am happy to see them halt to re-evaluate their processes and hopefully simultaneously get caught up a little bit so they can get everything squared away for the new year. I am also hoping they can permanently open up the DS / 3DS category soon too as I know I've seen a few pop up here and there but it is so short lived. 1 Link to comment Share on other sites More sharing options...
RH | 4,895 Posted December 22, 2020 Share Posted December 22, 2020 18 minutes ago, acidjaguar said: @RH If you chose select, you're looking at 6 months + likely on turnaround time. They may have scanned it in accidentally. Turbo is taking about 60 business days with maybe a few extra days for finalization and shipping. Speed runs are pretty on point for 15 business days with maybe one or two extra days to get into a FedEx truck and on its way I've found the last few. Warp Zone, I'm sure they are always on top of given the high dollar amount. I personally am happy to see them halt to re-evaluate their processes and hopefully simultaneously get caught up a little bit so they can get everything squared away for the new year. I am also hoping they can permanently open up the DS / 3DS category soon too as I know I've seen a few pop up here and there but it is so short lived. Is that so?! I think I saw that it was open a while ago (over a year) and I was about to pull the trigger on my copy of Solatorobo. I don't know why I didn't. Maybe other people were submitting to many large or odd shaped boxes and they had to return them, and that would have been expensive refunding all of those and paying shipping to return them. Link to comment Share on other sites More sharing options...
Gulag Joe | 582 Posted December 22, 2020 Share Posted December 22, 2020 7 hours ago, RH said: Well, hopefully this is a good report. I shipped out my very first game for grading around 12/4 or 12/5. They've received it and it's in "Grading" status. @3rdStrongestMole Has asked the same question I have now, how long might it sit in the Grading status before it's finished and shipped? I say this might be good news because if that typically takes a week or two at that point in the process, then I have been rather lucky. I used the bottom-tier turn around time because I'm in no rush to get this thing fast. However, I was surprised to see it was in the "Grading" phase. That, or is this the status it sits in while it's on the shelf in inventory, waiting to be picked up in the queue. Oh well, if that's the case, then I might be waiting another 3-4 months. I am fine with that, but I'm hoping their back log might be emptying a bit considering that all mail seems to be going super-slow now for they past 2 months. Maybe that means there's been a slow down in games to grade and they are catching up? Anyone have any thoughts or experience to contribute on this? This is new territory for me. I sent an order back in May. Went the slow route too- 180 business days. From the date they checked it in, it wouldn't be due back to me until early February. Status still remains as "scanned". I'll be surprised if it comes sooner, but they did stop accepting new orders until January, so there's hope it may come sooner, but I'm not counting on it. Link to comment Share on other sites More sharing options...
RH | 4,895 Posted December 22, 2020 Share Posted December 22, 2020 From the looks of things, it sounds like they made an error. I'm gonna sit on this one a bit and hope I get lucky. I mean, I'm fine if I don't see this until July/August 2021 but I won't complain if it arrives before February. I also wonder if they slightly bump it up if you buy extra features. I opted for the light cleaning and prestige (or whatever it was called) option. It's a PS1 game in excellent shape so I didn't mind the splurge to see what happens. Link to comment Share on other sites More sharing options...
Code Monkey | 2,005 Posted December 23, 2020 Share Posted December 23, 2020 My Speedrun submission should be arriving at their office tomorrow. I'm expecting it back mid January. 1 Link to comment Share on other sites More sharing options...
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