Gamegearguy | 223 Posted October 25, 2022 Share Posted October 25, 2022 I keep getting these annoying "Did this answer your question?" e-mails from Video Game Sage. I was just wondering if there was a way to make it stop. Link to comment Share on other sites More sharing options...
FireHazard51 | 2,043 Social Team · Posted October 26, 2022 Share Posted October 26, 2022 5 hours ago, Gamegearguy said: I keep getting these annoying "Did this answer your question?" e-mails from Video Game Sage. I was just wondering if there was a way to make it stop. Hmmm.... maybe the next e-mail will answer you question @Gloves, is this something that is a known issue you are working on? Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted October 26, 2022 Share Posted October 26, 2022 I wasn't aware of this, those certainly shouldn't be happening, there are no question answer style posts. I'll take a look, thanks. 1 Link to comment Share on other sites More sharing options...
ZeldaFreak | 3,600 Events Team · Posted October 26, 2022 Share Posted October 26, 2022 I did get one of those too actually with the VGS bingo I hosted. It was specifically with the teaser thread I posted though, which was strange since by this point the event had already begun and pretty much ended, so nobody was posting in this thread any more. Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted October 26, 2022 Share Posted October 26, 2022 Quick update: I've looked into it on my end and I can't see why these have started going out. I've reached out to Invision for support. 1 Link to comment Share on other sites More sharing options...
CodysGameRoom | 2,008 Posted October 26, 2022 Share Posted October 26, 2022 FWIW I got one too. Just ignored it because it made no sense. Link to comment Share on other sites More sharing options...
Bearcat-Doug | 5,104 Posted October 26, 2022 Share Posted October 26, 2022 2 Link to comment Share on other sites More sharing options...
Gamegearguy | 223 Posted November 9, 2022 Author Share Posted November 9, 2022 I got another one. Link to comment Share on other sites More sharing options...
ZeldaFreak | 3,600 Events Team · Posted November 9, 2022 Share Posted November 9, 2022 I've gotten a few more as well. Sounds like it might be on Invision's end, hopefully they'll be able to get it sorted out. Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted November 9, 2022 Share Posted November 9, 2022 They've told me to disable non-updated plugins, as they may be causing bugs. It's rough cuz it's not clear which might be causing the issue. I guess I'll have to shotgun it and see if people keep getting the emails. 1 Link to comment Share on other sites More sharing options...
ZeldaFreak | 3,600 Events Team · Posted November 9, 2022 Share Posted November 9, 2022 51 minutes ago, Gloves said: They've told me to disable non-updated plugins, as they may be causing bugs. It's rough cuz it's not clear which might be causing the issue. I guess I'll have to shotgun it and see if people keep getting the emails. It just sucks since the emails are so inconsistent, it'd be really hard to tell if they've actually stopped happening, or if it's just a bit of downtime before they start happening again. Link to comment Share on other sites More sharing options...
RH | 4,895 Posted November 9, 2022 Share Posted November 9, 2022 I get these about once every month or two. It started maybe 6-9 months ago. Whatever the issue is, it definitely seems spotty but it's been going on a a while. I have subbed to a lot of topics. Maybe it's related, but I don't think the emails necessarily correlate to topics I've subbed too. Link to comment Share on other sites More sharing options...
darkchylde28 | 1,546 Posted November 9, 2022 Share Posted November 9, 2022 6 minutes ago, RH said: I get these about once every month or two. It started maybe 6-9 months ago. Whatever the issue is, it definitely seems spotty but it's been going on a a while. I have subbed to a lot of topics. Maybe it's related, but I don't think the emails necessarily correlate to topics I've subbed too. I've not (manually?) subbed to any and I got one a week or two ago about my trade post that I put up around Halloween that had already been resolved, so I'd wager that probably doesn't have anything to do with it. Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted November 9, 2022 Share Posted November 9, 2022 And I literally never get them so it's hard to troubleshoot lol. 1 Link to comment Share on other sites More sharing options...
FireHazard51 | 2,043 Social Team · Posted November 10, 2022 Share Posted November 10, 2022 My favorite is when I got the "did this solve your question" and it quoted me responding to my own post. I'll say it was the first time I got one and that was like last week. This sounds very very hit or miss on what causes it to trigger. Do you think there is enough AI to pick up on people asking for questions/help? Link to comment Share on other sites More sharing options...
Jeevan | 8,909 Events Helper · Posted November 12, 2022 Share Posted November 12, 2022 fyi, if u disabled something in the last 12 hours or so, i got one today. Trying to help narrow down the issue @Gloves 1 1 Link to comment Share on other sites More sharing options...
Bearcat-Doug | 5,104 Posted November 12, 2022 Share Posted November 12, 2022 3 hours ago, Jeevan said: fyi, if u disabled something in the last 12 hours or so, i got one today. Trying to help narrow down the issue @Gloves I got another one a few days ago and the email had something at the bottom about unsubscribing from those notifications. Maybe that will do it. Link to comment Share on other sites More sharing options...
Jeevan | 8,909 Events Helper · Posted November 12, 2022 Share Posted November 12, 2022 @Bearcat-Doug pretty sure i unsubscribed from stuff like that when i first joined, but i will look......kinda think its a glitch as i didnt wanna receive 50 billion emails from vgs about threads. Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted November 12, 2022 Share Posted November 12, 2022 There's an update queued for Invision that may help, I'm just waiting for the evening to click the "go" button on that. 1 Link to comment Share on other sites More sharing options...
Bearcat-Doug | 5,104 Posted November 12, 2022 Share Posted November 12, 2022 1 hour ago, Jeevan said: @Bearcat-Doug pretty sure i unsubscribed from stuff like that when i first joined, but i will look......kinda think its a glitch as i didnt wanna receive 50 billion emails from vgs about threads. Yeah I thought I unsubscribed from emails too when I joined but I guess maybe those are something new because I hadn't started getting them until recently. Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted November 13, 2022 Share Posted November 13, 2022 To those experiencing this: Please let me know if you continue getting these emails! I've applied an update to the core system which may resolve the issue. Hopefully so! 1 Link to comment Share on other sites More sharing options...
darkchylde28 | 1,546 Posted November 14, 2022 Share Posted November 14, 2022 On 11/13/2022 at 2:13 AM, Gloves said: To those experiencing this: Please let me know if you continue getting these emails! I've applied an update to the core system which may resolve the issue. Hopefully so! FYI, I got one overnight, with it marked as 2:42 AM Eastern this morning. Whatever you've disabled so far apparently isn't the culprit. If it helps, I've only gotten them based on topics that I've created, apparently when someone else responds to those threads. Let me/us know if you'd like examples forwarded to you, in case you think there might be any hints hidden somewhere in what's sent. 1 Link to comment Share on other sites More sharing options...
Gloves | 11,759 Administrator · Posted November 14, 2022 Share Posted November 14, 2022 1 hour ago, darkchylde28 said: FYI, I got one overnight, with it marked as 2:42 AM Eastern this morning. Whatever you've disabled so far apparently isn't the culprit. If it helps, I've only gotten them based on topics that I've created, apparently when someone else responds to those threads. Let me/us know if you'd like examples forwarded to you, in case you think there might be any hints hidden somewhere in what's sent. Fur sure, if you can forward to this address it might help: videogamesageforum@gmail.com 1 Link to comment Share on other sites More sharing options...
fcgamer | 4,719 Posted November 18, 2022 Share Posted November 18, 2022 I've got a few of those emails too over the past couple of weeks. Link to comment Share on other sites More sharing options...
FireHazard51 | 2,043 Social Team · Posted November 20, 2022 Share Posted November 20, 2022 Got another e-mail a couple hours ago. I forward it along to you but the thig that stands out to mean is that is from a thread I created and also that it's from a response that was post a few days ago. Link to comment Share on other sites More sharing options...
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